VIP Spy
Real-time competitive VIP intelligence — $16.1M in redirected deposit volume in the first 1.5 months.
VIP-Spy does not just identify whales — it enables timely, actionable intervention so operators can retain outbound capital, capture competitor volume, reactivate dormant high-value users and increase deposit volume among existing VIPs.
- Total redirected deposit volume: $16,161,460
- Estimated NGR (11% ratio): ~$1,777,761
1. $2M winner retention — Duelbits diversion prevented
A player won ~$2M at our client and began shifting activity to Duelbits. VIP-Spy flagged the behavioral change in real time, the VIP team intervened and successfully re-engaged the player. ~$600k in losses were retained by our client instead of competitors and the player remains primarily active with our client.
2. Roobet high-frequency whale re-activation
A high-value player depositing consistent six-figure clips on Roobet was nearing the end of a 6-month self-exclusion at our client. VIP-Spy alerted the team ahead of re-entry, the player was proactively re-engaged and fully migrated activity from Roobet to our client.
3. Competitive leakage reversal — Roobet whale
An existing VIP was identified depositing ~5x higher volume to Roobet. Intelligence shared with the VIP team led to the player ceasing activity on Roobet — generating ~$350k loss in a single day for the competitor and an estimated $800k–$1.1M losses within <30 days.
4. Rollbit top lifetime player — deposit shift optimization
A historically large Rollbit player with an account at our client was still primarily active on Rollbit. VIP-Spy enabled targeted outreach. Within 37 days: $3.2M deposited to our client vs $1.02M to Rollbit — a significant shift in deposit volume.
5. Rollbit #2 monthly depositor — migration
A top-tier Rollbit player (2nd largest depositor in February) had an underutilized account with our client. A re-activation campaign delivered $2.9M deposited to our client vs $533k to Rollbit.
6. Active mid-tier whale — share recovery
An existing player was identified depositing ~5x more to Rollbit. The VIP team engaged with tailored incentives — recent weekly volumes improved to $107k to our client vs $161k to Rollbit, a meaningful increase.
7. Stake player — deposit ratio flip
A player depositing ~2x more (five-figure clips) to Stake was identified. VIP-Spy insight enabled intervention and deposit behavior reversed to ~2x more volume on our client.
8. Dormant affiliate reactivation — Rainbet
A high-value Rainbet depositor (also an affiliate) had been inactive for ~5 months. VIP-Spy surfaced the opportunity, the player was reactivated, and current behavior is a ~50/50 deposit split between Rainbet and our client.
9. Streamer reallocation
A streamer primarily active on Stake and Roobet was identified as an underutilized account. After targeted engagement, ~$600k was deposited with our client in the last month — activity is now comparable with competitor platforms.
VIP-Spy turns competitive VIP intelligence into a measurable revenue lever — surfacing leakage, dormant whales and migration opportunities at a moment when the VIP team can still act on them.
- Retain outbound capital
- Capture competitor volume
- Reactivate dormant high-value users
- Increase deposit volume among existing VIPs